Help Centre

To change your password simply navigate through to the Profile section of your Prsnt app. Under the Profile section locate the ‘Settings’ button and click the icon. Under User information you will find the option to ‘Change password’. Once you have clicked on ‘Change password’ you will need to input your current password and then have the option to set your new password.

GDPR allows you to have access to all your data that Prsnt have access to and allows you to request that we delete your data from our records. Prsnt follows GDPR guidelines and more details about our policies can be found under our Terms & Conditions. Email us at info@prsnt.co.uk to request removal.

 

Managing your Close Friends is an easy process and can be found under the Profile section of your Prsnt app.

Once you are on the Profile page you will see a section marked ‘Close Friends’.

If you click into this section, you will see a list of your current close friends displayed in cards. To add additional close friends click the “Add Close Friend” Card.

Remove Close Friend:

Each Close Friends card has an ‘x’ in the top corner which if you tap will remove that person from your ‘Close Friends’.

To share your account, find your way to the Profile section on your Prsnt app.

At the very top of the page, you will see a card with your own personal details. Within this card you will see on the right-hand side there is a button which reads ‘Share Profile’.

Once you click the ‘Share Profile’ button you will be prompted to share your profile through your preferred medium (WhatsApp, Text Message, etc) and be able to select the recipient from your contacts.

To share your account, find your way to the Profile section on your Prsnt app.

At the very top of the page, you will see a card with your own personal details. Within this card you will see on the right-hand side there is a button which reads ‘Share Profile’.

Once you click the ‘Share Profile’ button you will be prompted to share your profile through your preferred medium (WhatsApp, Text Message, etc) and be able to select the recipient from your contacts.

To change your username, navigate to the Profile section of your Prsnt app and find the ‘Settings’ button on this page.

Once you are in ‘Settings’ you will find a section under the ‘User Information’ heading, clicking in here will reveal your personal details as well as your app settings.

Under the top section ‘Information & Contact’ the first text box labelled ‘Username’ will allow you to choose your very own unique username.

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Quisque rhoncus erat non purus mattis pellentesque. In laoreet sapien et urna euismod porta. Donec auctor massa nec euismod iaculis.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ullamcorper ornare neque et fringilla. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Quisque rhoncus erat non purus mattis pellentesque. In laoreet sapien et urna euismod porta. Donec auctor massa nec euismod iaculis.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ullamcorper ornare neque et fringilla. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Quisque rhoncus erat non purus mattis pellentesque. In laoreet sapien et urna euismod porta. Donec auctor massa nec euismod iaculis.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ullamcorper ornare neque et fringilla. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

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Your feedback is extremely valuable to all of us at Prsnt, including what you’d like to see on the app. That being the case we have created a unique feedback section where you can suggest the gifts you’d like to see on the Prsnt app.

Simply click here and email us to suggest a product.

We review these suggestions frequently and aim to add as many of these as we can.

The easiest way to find a specific gift that you would like to send is to navigate to the ‘Search’ function under the Prsnt catalogue. This can be found at the very top of any Browse Prsnts page.

On the top of these pages, you will see a small magnifying glass icon, once clicked this will direct you to a search page with a text field in which you can search the catalogue. Start typing in the keyword of the gift you would like to send and if it is a product that we have available, it will show in the results below.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ullamcorper ornare neque et fringilla. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Quisque rhoncus erat non purus mattis pellentesque. In laoreet sapien et urna euismod porta. Donec auctor massa nec euismod iaculis.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ullamcorper ornare neque et fringilla. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Quisque rhoncus erat non purus mattis pellentesque. In laoreet sapien et urna euismod porta. Donec auctor massa nec euismod iaculis.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ullamcorper ornare neque et fringilla. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Quisque rhoncus erat non purus mattis pellentesque. In laoreet sapien et urna euismod porta. Donec auctor massa nec euismod iaculis.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ullamcorper ornare neque et fringilla. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Quisque rhoncus erat non purus mattis pellentesque. In laoreet sapien et urna euismod porta. Donec auctor massa nec euismod iaculis.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ullamcorper ornare neque et fringilla. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Quisque rhoncus erat non purus mattis pellentesque. In laoreet sapien et urna euismod porta. Donec auctor massa nec euismod iaculis.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ullamcorper ornare neque et fringilla. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Quisque rhoncus erat non purus mattis pellentesque. In laoreet sapien et urna euismod porta. Donec auctor massa nec euismod iaculis.

  • Gifts can be redeemed either online or in store at the selected retailer from where the gift was issued.
  • Gifts from retailers that have both online shopping and physical stores will be able to be redeemed in either.
  • Gifts from retailers that only have physical stores will only be able to be redeemed in store.
  • Gifts from retailers that only offer online shopping will only be able to be redeemed online.

Upon redeeming the code, it will be in your “Unwrapped” Prsnt wallet for 24 hours, after this, it will be moved to the “Archive” folder. If the voucher is unused after redemption and is moved into the archive, you can still use the voucher. Each voucher has a different expiry date which can be found when you click ‘Activate my Prsnt’.

To see your received Prsnt’s, click on the wallet icon on the navigation panel. You will see Wrapped Prsnt’s that are still to be opened. The unwrapped tab shows the Prsnt’s you have unwrapped but haven’t used yet. Once you scan and redeem the gift code, make sure to mark the Prsnt as “used”, this will move the Prsnt’s you have received and redeemed into the Archive tab.

Unwrap the future

Unwrap the future Phone
Unwrap the future bubbles

What is Prsnt?

Introducing Prsnt, the happy app that lets you send and share gifts directly from any smartphone. Partnered with over 100 of the UK’s very best high street brands. The app has a huge range of gift options that are suitable for any budget so you can celebrate everyone’s special days. You can attach a video or text message to wish them well and let them know you’re thinking of them. Finally, all of your gifts are delivered instantly and arrive digitally wrapped for the receiver to scratch away and reveal what’s inside!

Introducing Prsnt, the happy app that lets you send and share gifts directly from your smartphone. Partnered with over 100 of the UK’s very best high street brands, Prsnt offers you the ability to send the people who are dear to you the things that they truly love, no matter where they are in the country.

Get 1 FREE gift to send to someone you love

Awesome rewards up to £100 when you invite your friend

Get 1 FREE gift to send to someone you love

Awesome rewards up to £100 when you invite your friend