Reward Terms & Conditions

This Reward entitles you to send four packs of Percy Pigs (worth £2 each, total value £8) to gift, to four friends or family members via the Prsnt app. you can not send more than 1 free bag/gift to the same person). 4 x £2 gifts, a total of £8 to send to friends/family. 7000 codes available, 1000 codes a day at a first-come-serve basis. Each user is only entitled to one gift and or promo code per campaign.

Once downloaded, users have 28 days to redeem their free gifts in-store or online.

These terms and claim instructions incorporate and apply in addition to the Prsnt App T&Cs, which can be found below. Prsnts decision as to offer allocation is final and no correspondence will be entered into. This offer cannot be used in conjunction with any other offer.

Applications not complying with these terms and conditions will be invalid. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.

Prsnt reserves the right to suspend, cancel or amend this promotion and/or review and revise these T&Cs at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these T&Cs, participants shall be deemed to have agreed to any such new or amended terms.

This Offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts. This Offer is administered by Prsnt a UK Limited (Prsnt) and promoted by Prsnt. For any concerns about the operation of the Offer please contact support in help section. If you no longer wish to receive notifications
from Prsnt, you can turn this feature off in your device settings.

Prsnt App – General Terms & Conditions

1. Terms

1.1 What these terms cover.
These are the terms and conditions according to which we supply goods, services or digital content purchased through this app (“gifts”) to chosen recipients.

1.2 What we mean by particular terms.
Where we refer to “Sender” in these terms, we mean the person purchasing a gift using the app. Where we refer to “Recipient”, we mean the person designated by the Sender to receive a gift. Where we use the term “you”, we may mean the Sender or the Recipient or both, as the context permits. Where we use the term “product”, we typically only intend to refer to gifts which are ordered for physical delivery by courier, unless the context reasonably requires a contrary meaning.

1.3 Why you should read these terms.
Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide gifts to you, how you and we may change or end the contract, what to do if there is a problem and other important information.

1.4 You are an individual.
You are buying gifts from us wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession).


1.5 Proprietary Rights.
We and/or our licensors own all intellectual property rights in our platform, the app, our website and our trademarks. Except as expressly stated in these terms, we do not grant you or any third party any rights to, under or in, any patents, copyright, database right, trade secret, trade name, trademark (whether registered or unregistered), or any other rights or licences in respect of our services.

2 Information about us and how to contact us

2.1 Who we are.
We are PRSNT LTD, a company registered in England and Wales. Our company registration number is 12374095 and our registered office is at Asm House, 103a Keymer Road, Keymer BN6 8QL, West Sussex, England. Our registered VAT number is 352833496 (“Gift” or “we/us”).

2.2 How to contact us.
You can contact us by telephoning our customer service team at 01273 230669, by emailing us at info@prsnt.co.uk or by writing to us at 11a Jew Street, Brighton BN1 1UT.

2.3 How we may contact you.
If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
2.4 “Writing” includes emails.
When we use the words “writing” or “written” in these terms, this includes emails.

3. How the service works (user flow)

(a) Registering with the app will only allow you send and receive digital gifts. If you want to be able to receive physical gifts, you will need to click “Allow home delivery gifts” in Settings.
(b) The Sender records a message to accompany their gift and pays for the gift as directed in the app.
(c) Instructions for postage with the Recipient details should be viewable by a link from our server. The link should expire after 24hrs of clicking the link. (d) An image of a QR code will link to the video message which the Sender has recorded for the Recipient to receive.
(e) The order will be shipped to the Recipient with the attached QR code.
(f) The Recipient will receive their gift and scan the QR code attached to the parcel/email containing the gift. The QR code will then take them to the message that the Sender attached to the gift. The Recipient will then have the chance to send a response to the Sender. All of the messages sent by either party can be viewed in the app.
(g) The Recipient can open their app and scan the QR code when their gift arrives in order to see their message. The Recipient will have the opportunity to send a message in response to the Sender.
(h) Note that no user will never see another user’s address.

3.1 How we will accept your order.
Our acceptance of a Sender’s order will take place when we email the Sender to accept it, at which point a contract will come into existence between the Sender and Gift.

3.2 If we cannot accept your order.
If we are unable to accept a Sender’s order, we will inform the Sender of this to the email provided by the Sender with their order and will not charge the Sender for the gift. This might be because the particular gift is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because a credit reference or age validation reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the gift or because we are unable to meet a delivery deadline the Sender has specified in the order.

3.3 We only sell to the UK.
Our website is solely for the promotion of gifts in the United Kingdom of England, Scotland, Wales and Northern Ireland (the “UK”). Unfortunately, we do not accept orders from addresses outside the UK.

3.4 Identity verification.
To ensure that your credit, debit or charge card is not being used without your consent and you are over the age of 18, we may validate name, address and other personal information supplied by you during the order process against appropriate third-party databases. By purchasing gifts through the app, you consent to such checks being made. In performing these checks, personal information provided by you may be disclosed to a registered credit reference agency, which may keep a record of that information. This will be done only to confirm your identity. No credit check will be performed and your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 2018.

3.5 Use of our services.
We do not warrant that your use of our platform or app will be uninterrupted or error free. We are not responsible for any delays, delivery failures or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the Internet, and you acknowledge that services may be subject to limitations, delays and other problems inherent in the use of such communications facilities.

4. Our gifts

4.1 Gifts may vary slightly from their pictures.
The images of the gifts in the app are for illustrative purposes only. Although we have made every effort to display the product accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the gifts. Your gift may vary slightly from those images. Although we have made every effort to be as accurate as possible, where gifts are handmade, sizes, weights, capacities, dimensions and measurements indicated on our website are indicative only.

4.2 Gift packaging may vary.
The packaging of the gift may vary from that shown in images on our website.

4.3 Face value of gift is not a guarantee of full payment toward the gift
In some cases the face value of the gift may not be full payment of the product. In this case that the product is more than the gift value the recipient will be required to pay the difference themselves.

5 Disputes

5. If there is a problem with the gift. If you have any questions or complaints about the gift, please contact the brand from which you obtained them. Check the retail brands T&C’s for return policy.

6. Returns

6. Your obligation to return rejected gifts.
If you wish to exercise your legal rights to reject gifts, you must either return them in person to where you obtained them,

7. Liability

7. We will not be liable for a product’s failure to comply with the warranty in clause 13 if: 
(a) you make any further use of such product after giving a notice in accordance with clause 13 (a);
(b) the defect arises because you failed to follow our oral or written instructions as to the storage, installation, commissioning, use or maintenance of the product or (if there are none) good trade practice;
(c) the defect arises as a result of us following any drawing, design or specification supplied by you;
(d) you alter or repair the product without our written consent; or
(e) the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal working conditions.

8. Negligence

8. Nothing in these terms shall limit or exclude our liability for:
(a) death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or
(d) defective products under the Consumer Protection Act 1987; or
(e) any matter in respect of which it would be unlawful for us to exclude or restrict liability.
All terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982 are excluded.

8.1 Subject to clause 8 :
(a) we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us; and
(b) our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for gifts under such contract.

9. GDPR – Personal Data

9. How we may use your personal information
We will only use your personal information as reasonably required to provide the services to you. Please visit our Privacy Policy at https://prsnt.co.uk/privacy-policy/ for details of how we use your personal information.

10. Transfer of rights

10. You need our consent to transfer your rights to someone else (except that you can always transfer our guarantee).
You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.